Long-Term Care Ombudsman Program
Long-Term Care Ombudsman Program trains and places volunteers in nursing facilities in 17 counties of Southwest Missouri. They help residents maintain or improve their quality of life.
"I really appreciate the Ombudsman Program and the way the volunteers interact with our residents. It is an invaluable service that helps us solve little problems before they turn into big ones." says one local administrator.
What is the Ombudsman Program?
- A way to assure the rights of residents in long-term facilities
- A way to solve problems and handle complaints
- A free and confidential service
- A nationwide program operated in Missouri through the Area Agencies on Aging or the designated sponsoring organization
Long-Term Care
Ombudsman Program
Connie Payne, Regional Director
627 North Glenstone
Springfield MO 65802
417.862.3598
